We make DVA compensation easy
Permanent Impairment
Receive the compensation you deserve
Navigating the Department of Veterans’ Affairs (DVA) compensation system can be complex, but we believe every veteran regardless of age, length of service, or current circumstances deserves fair recognition for the sacrifices they’ve made.
At VetComp, our mission is to make the process simpler and more accessible. From your first call to the final decision, we’re here to support you every step of the way.
- 90% Gold Card approval rate
- Average payout is $514,714
- $180M+ compensation recovered
- Average PI Points 76
No obligation. 100% confidential.
You don't need to wait until you discharge
If you’re an active member, you don’t have to wait until your service ends to start a DVA claim. In fact, lodging early works in your favour. Medical evidence is easier to access while you’re still serving, and compensation is calculated at higher rates because it’s age-adjusted.
We also know you might feel unsure about seeking support through internal channels. That’s why DVA can arrange any necessary investigations through external providers, so your privacy is protected, and you stay in control of your story.
Building Your Case with DVA
To receive Permanent Impairment compensation, DVA doesn’t just look at your condition, they assess it against specific benchmarks. The strongest claims clearly address these four factors. Here’s what you need to build an undeniable case.
Establish Permanency
Medical Evidence Requirements for Permanent Disability
To satisfy DVA’s permanency criteria, we require medical evidence confirming your condition is stabilised and unlikely to improve significantly. We will coordinate with your specialist to obtain a comprehensive medical report that explicitly states your condition meets the “permanent” and “stabilised” threshold required for your claim.
Prove Stability
Demonstrate Your Condition’s Typical State
For conditions that fluctuate, DVA assesses the typical level of impairment. Keep a symptom diary for 2-3 months from initial engagement with us. This helps your doctor paint a picture of your “usual” state, not just your worst or best day, ensuring you get the correct rating.
Demonstrate your level of impairment
Provide a complete picture of your challenges
Be detailed with your medical provider about everything you struggle with: personal care, mobility, relationships, work, and social activities. The more complete the picture, the more accurate the impairment rating will be. Modesty and Stoicism will only work against you.
Secure the right medical evidence
Connect with a DVA-Savvy medical provider
A connection with a medical provider who understands the DVA system is critical. They know the specific language and evidence DVA needs. VetComp can connect you with these specialist providers at no cost to you.
Your family's entitlements
It’s important to remember that your DVA entitlements can also support your family. There are a range of benefits available including education allowances, lump sum payments, employment support, and targeted grant programs designed specifically for eligible dependants.
We understand that ADF service affects more than just the individual, it impacts families too. That’s why our team is here to help you identify what your loved ones may be entitled to and assist with gathering the right evidence to secure that support.
Why Veterans trust VetComp
No win, no fee
If your claim is unsuccessful, you pay nothing, no hidden cost, no surprises, just transparency.
Confidence & clarity
Prior to your assessments our team will ensure that you understand what DVA has requested of you.
Identifying additional claims
Our onboarding procedure can help identify additional claims you may be eligible for, ensuring no aspect is overlooked.
Revision of compensation outcome
Errors in DVA determinations are not uncommon. Our advocates review decisions, identify overlooked factors and ensure calculations are accurate.
Convenient & easy
We understand that life gets busy, we can arrange most appointments to be conducted via telehealth whenever possible, ensuring convenience and flexibility for you.
Veteran-friendly providers
Our team connects you with medical providers who specialise in veteran care and understand DVA requirements.
No obligation. 100% confidential.
The team behind the claims
An experienced team of advocates and veteran experts committed to guiding you toward the support and compensation you truly deserve.
Results focused, purpose driven
At VetComp, we specialise in helping veterans challenge unfair permanent impairment ratings. The right evidence and strategy can make all the difference.
FAQs
Navigating the permanent impairment claims process can feel overwhelming, but you don’t have to do it alone. We’ve answered your most common questions to help you understand what to expect and how we support you every step of the way.
Eligibility & Claims Process
Can I lodge a claim if I am still in recruit training?
Yes, to lodge a DVA claim you need to have completed one day of ADF service. Many ADF veterans sustain injuries during basic training which result in them being discharged. The duration of your service will not influence the outcome of any claim you may make for compensation to DVA.
What benefits could my family be eligible for?
Families of veterans may be eligible for support through DVA. These can include fortnightly tax-free payments under the MRCA Education and Training Scheme (MRCAETS) to help dependent children in full-time study. If the veteran is assessed as severely impaired due to service-related conditions, dependents may also receive a tax-free lump sum of up to $111,000 under the Severely Impaired Payment (SIP). Eligibility is determined by DVA based on individual circumstances.
How can I optimise the claims process for the best outcome?
While DVA are the final decision makers and decisions are made strictly on the basis of available evidence and legislation, there are proactive measures which can be taken which may increase the likelihood of your claim being approved. It’s a good idea to speak with an Advocate before having your DVA claims submitted.
Evidence & Costs
Do I need to pay for any medical investigations?
No, all necessary medical investigations for the purpose of establishing initial liability and impairment will be covered by a Treatment Request Number (TRN). Our team will request a TRN from DVA on your behalf to ensure you pay nothing out of pocket.
Do you need my medical records?
No, the most important step is to get started, particularly because the claims process can take considerable time. The DVA will request a copy of your service medical records. If there is no available evidence within your service medical record, DVA will request further testing via a diagnostic assessment.
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