Holistic care & support for all stages
Post Claim Support
Our care goes beyond the claims process
Continuing care & support for your next chapter
For Sam, securing his compensation was just the beginning of a much bigger journey. Accessing and making the most of the entitlements he and his family were eligible for laid the foundation for long-term support and stability.
That’s why, at VetComp, our commitment doesn’t end when your DVA claims are finalised—we continue to provide ongoing support across a range of services, all at no cost to you.
No obligation. 100% confidential.
VetComp can help you access a range of support
Unlike other providers, our assistance goes beyond your claim
eligibility is at discretion of the DVA
eligibility is at discretion of the DVA
| Additional Services |
|
Other Advocates |
|---|---|---|
| Access to therapy dogs | ||
| DVA funded gardening/mowing | ||
| Access to psychology | ||
| Access to DVA funded nutritionists | ||
| Access to DVA incapacity payments | ||
| Case Management Support | ||
| Mental Health Counselling | ||
| Rehabilitation Services | ||
| Medical Treatment Coordination | ||
| Financial Assistance Guidance |
Why post-claim support really matters
At VetComp, we’ve helped more than 500 veterans navigate the DVA claims process, and we’ve seen just how critical ongoing support can be. Whether you’re still serving or have transitioned to civilian life, you’re never alone.
We stand by you—not just during your claim, but well beyond the outcome. Our commitment is to ensure you have the tools, connections, and guidance you need to secure you and your family’s future.
How do we provide ongoing support?
Connecting you with essential services
Beyond compensation, many Veterans need access to additional care, like specialised healthcare, mental health support, or vocational training. We maintain strong relationships with vetted providers who truly understand Veterans’ unique needs.
Providing continual claims guidance
Even after your claim is approved, legislation can change, and new opportunities for benefits or entitlements may surface. We keep you informed about any updates in DVA policies and remain available to lodge additional claims or appeals on your behalf.
Building a caring community around you
We believe Veterans thrive when they connect with others who’ve walked a similar path. That’s why we foster a supportive network of peers, online forums, and local programmes that promote camaraderie and shared experiences.
Veteran employment assistance
Transitioning from service can be challenging, which is why preparation should start before you leave. We help connect veterans with employers who value your ADF service and support Recognised Prior Learning (RPL) pathways—so you're not just ready for civilian employment, you're positioned to thrive in it.
No obligation. 100% confidential.
FAQs
We’ve gathered our most commonly asked questions here, so you can feel informed, at ease, and ready to take the next step toward the support and benefits you deserve.
Do I need to pay anything to receive post-claims support?
No, our post-claims support service is completely complimentary. It reflects our ongoing commitment to support you beyond your initial claim. You will never be charged for accessing this service.
How do I access Post-Claim Support?
If you are an existing client you can reach out directly to your appointed advocate. Alternatively you can reach our team via phone, email, or through our website at any time.
How long does this support last?
As long as you need it. There’s no expiration date on our commitment to your wellbeing after a claim. You can use our service for months — or even years.
Can I still get help if I didn’t lodge my DVA claim through VetComp?
Yes. While we prioritise supporting our clients, we welcome any veteran who needs guidance post-claim. Reach out to our team, and we’ll do our best to assist or connect you with the right resources.
Still have questions?
Our dedicated team is here to clear up any confusion and guide you toward the answers you need—don’t hesitate to reach out.
Success Stories
Community stories
Michael Thompson is a retired Australian Navy Veteran who served for over 15 years, including a deployment to a conflict zone where he sustained both physical injuries and developed post-traumatic stress disorder (PTSD). After returning to civilian life, Michael found himself struggling to navigate the complexities of the Department of Veterans’ Affairs (DVA) claims process on his own.
Absolutely worth it! These guys really know their stuff—professional, knowledgeable, and incredibly helpful. Their response time was fantastic, and they provided excellent support every step of the way. Highly recommended!
Very happy with VCA. Tyson was nothing but helpful and committed throughout the entire time and always happy to chat and answer any questions. Would recommend others to go there! Very happy with their services.
Words cannot describe how amazing these guys are! After 2 years of being left with little to no information from DVA on how to pursue compensation for my injury, VCA were able to help me so much. Tyson Head who works at VetComp is professional, punctual and knows exactly what he is doing.
I used another DVA advocate in the past. They didn’t really listen to my story and there were lots of claims they didn’t address. I can’t rate the guys at VetComp high enough. Not only did they manage the entire claims process, they also gave me the space to open up.
The support that I received from Tyson and the team was immeasurable. I had spent just over three years attempting to navigate the archaic DVA system and got nowhere with very limited support . But with the assistance of Tyson, I was able to access the support I needed almost immediately.
Went with VetComp for my DVA claims and highly recommend them to anyone going through the process. Tyson was my advocate and helped guide me through the whole process and communicated very effectively. Using them made the process less stressful then it possibly could have been and was a very smooth process.
The team are amazing, they respond back within 10 minutes most days when sending out emails and always call me to check up on me, they helped me when I had heaps of questions and recommended me things that I wasn’t going to do in the first place.
Get the compensation you deserve
Take the first step by contacting our dedicated team of experts, who stand ready to simplify the process, advocate for your rights, and provide the holistic support you need for a brighter future.